Term used to describe an HCP that has finished the core educational content/intervention. Importantly, whether a Learner chooses to participate in the post-test or evaluation that follows the education activity does NOT impact completion.



Simple count



Consensus Opinion



Of the 350 Learners who Started a video-based, online asthma activity, 175 finished the video.

  • Completers = 175

Of the 125 Learners who Started a branched-case, online diabetes activity, 65 reached the end of the case.

  • Completers = 65

Of the 200 Learners who attended a symposium at the annual meeting, 125 were still in the room at the conclusion of the event.

  • Completers = 125


Additional Contextual Information:

  • The OSP Steering Team recognizes that increasingly educational interventions are being designed to include on-going or spaced tactics. In such cases, the exact number of Completers may not be easy to establish. In these cases it is suggested that rationale be clearly provided as to how the count of Completers was uniquely made.
  • The OSP Steering Team also recognizes that not every Learner needs to complete an activity to derive value and learn what they needed to learn. It is not our intent to ascribe some value to the completion of an Activity, other than to standardized its definition.
  • Finally, It is fully recognized by the OSP Steering Team that some learning may continue as an HCP is answering the post-test (if administered separate from the educational intervention), and that this may be especially true if the post-test provides meaningful feedback, but for sake of standardization a line has to be drawn somewhere.
  • The term Completer refers to the individual. The term Completion (defined elsewhere in the glossary) refers to the specific event.
  • It is recognized that some formats may not allow for a count of Completers – and that is fine – in such a case Completers cannot be reported. Other elements of the Participation Funnel, that can be measured, should be used instead.